Terms and Condition

Terms & Conditions

Effective Date: April 1, 2026

Welcome to Travel Village. By booking any tour package or travel service with us, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions. These terms are designed to ensure a smooth, transparent, and enjoyable travel experience for all our customers.

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1. Booking Confirmation

• A minimum advance payment of ₹5,000 per booking is mandatory to confirm any tour package.
• A booking will be considered confirmed only after the required advance payment has been received by Travel Village.
• Booking confirmation is subject to the availability of hotels, transportation, permits, and other travel services.
• Travel Village reserves the right to refuse or cancel any booking due to non-availability or unavoidable operational reasons.

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2. Identity Proof Requirement

• Every traveler must provide a valid Aadhaar Card at the time of booking.
• Travel Village may also request additional government-issued identity proof if required by hotels, local authorities, forest departments, or tourism regulations.
• Failure to provide valid identification may result in cancellation of the booking without any liability on the part of Travel Village.

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3. Payment Policy

• A minimum advance payment of ₹5,000 is required to confirm your booking.
• The remaining tour amount must be paid before or immediately after the commencement of the tour, as instructed by Travel Village.
• Payments can be made through:
  • Cash
  • UPI
  • Bank Transfer
  • Other approved online payment methods
• Travel Village reserves the right to deny services if the final payment is not completed within the required timeline.

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4. Cancellation & Refund Policy

Cancellation Within 24 Hours

If a booking is cancelled within 24 hours of making the advance payment, a maximum refund of 20% of the total booking amount may be processed.

Please note that processing charges, payment gateway charges, and other applicable administrative expenses may be deducted before processing the refund.

Cancellation After 24 Hours

If a booking is cancelled after 24 hours from the time of payment, no monetary refund will be provided for the advance amount paid.

However, as a customer-friendly alternative, Travel Village will keep your tour package valid for up to six (6) months from the original travel date.

The rescheduled tour will be subject to:

• Availability of hotels and transportation.
• Seasonal price variations.
• Any additional charges due to revised hotel tariffs, transportation costs, permits, or government taxes.

Travel Village will make every reasonable effort to accommodate your preferred rescheduled dates.

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5. Tour Rescheduling

Customers may request to reschedule their tour within the six-month validity period, subject to:

• Availability of accommodations.
• Vehicle availability.
• Weather conditions.
• Government regulations.
• Applicable price differences during peak seasons.

Any increase in hotel rates, transport charges, or government fees during the revised travel period shall be borne by the customer.

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6. Package Inclusions & Exclusions

Unless specifically mentioned in your booking confirmation, the following expenses are not included in the tour package:

• Entry fees for tourist attractions
• National park entry fees
• Forest permits
• Camera charges
• Video camera charges
• Boating charges
• Safari charges
• Ropeway tickets
• Personal shopping expenses
• Laundry expenses
• Room service
• Telephone charges
• Meals not mentioned in the itinerary
• Personal medical expenses
• Travel insurance
• GST or other government taxes, wherever applicable

All such expenses must be borne directly by the traveler.

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7. Changes to Itinerary

Travel Village strives to operate every tour exactly as planned. However, due to circumstances beyond our control, we reserve the right to:

• Modify the itinerary.
• Change sightseeing schedules.
• Replace hotels with similar-category accommodations.
• Change transportation arrangements.
• Alter meal plans.
• Delay or cancel specific activities.

Such changes may occur due to:

• Weather conditions
• Road closures
• Natural disasters
• Political unrest
• Government restrictions
• Forest Department regulations
• Local authority directives
• Transport disruptions
• Hotel overbooking
• Mechanical failures
• Any other unavoidable circumstances

Travel Village shall not be held responsible for any losses, inconvenience, or additional expenses arising from such changes.

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8. Force Majeure

Travel Village shall not be liable for cancellation, delay, interruption, or modification of any tour caused by events beyond our reasonable control, including but not limited to:

• Floods
• Earthquakes
• Landslides
• Cyclones
• Heavy rainfall
• Pandemic or epidemic
• War
• Terrorist activities
• Civil unrest
• Government orders
• Lockdowns
• Strikes
• Transport failures
• Border closures

No compensation shall be payable for delays or cancellations resulting from such events.

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9. Hotel Rules

All guests are expected to comply with the rules and regulations of the respective hotels.

Customers shall be responsible for any loss or damage caused to:

• Hotel rooms
• Furniture
• Electrical appliances
• Bathroom fittings
• Decorations
• Linen
• Hotel property

Any repair or replacement charges imposed by the hotel shall be paid directly by the customer.

Travel Village shall not be responsible for disputes between guests and hotel management regarding damages.

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10. Guest Behaviour

Travel Village is committed to providing a safe and enjoyable experience for every traveler.

Customers are expected to:

• Maintain respectful behaviour.
• Avoid disturbing fellow travelers.
• Follow instructions from the tour coordinator and driver.
• Respect local customs and regulations.
• Maintain cleanliness throughout the journey.

If any customer engages in misconduct, abusive behaviour, illegal activities, intoxication leading to disturbance, violence, or creates a nuisance during the tour, Travel Village reserves the right to terminate their participation without any refund.

The customer shall also bear any financial liabilities arising from such behaviour.

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11. Health & Medical Responsibility

Customers are responsible for ensuring that they are medically fit to undertake the journey.

Travel Village shall not be responsible for:

• Illness
• Allergic reactions
• Medical emergencies
• Existing health conditions
• Accidents caused due to customer negligence

Customers are advised to carry their personal medicines and consult a physician before travelling if necessary.

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12. Personal Belongings

Travel Village shall not be responsible for loss, theft, or damage to:

• Mobile phones
• Cameras
• Laptops
• Jewellery
• Cash
• Travel documents
• Personal luggage
• Other valuables

Guests are advised to keep their belongings secure at all times.

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13. Transportation

Vehicle types are allocated based on the number of passengers and package category.

Seat allocation may vary depending on operational requirements.

Customers are requested to maintain cleanliness inside the vehicle and cooperate with the driver and tour coordinator throughout the journey.

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14. Liability Limitation

Travel Village acts only as a tour operator and coordinator for hotels, transportation providers, guides, and other service partners.

We shall not be held liable for:

• Service interruptions caused by third-party providers.
• Delays in transportation.
• Flight or train cancellations.
• Hotel operational issues.
• Losses arising from customer negligence.
• Additional expenses due to unforeseen events.

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15. Acceptance of Terms

By making a booking with Travel Village, the customer confirms that they have:

• Read these Terms & Conditions.
• Understood the policies.
• Agreed to comply with all rules and regulations mentioned herein.

These Terms & Conditions shall govern all bookings made with Travel Village unless otherwise agreed in writing.

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Contact Us

If you have any questions regarding these Terms & Conditions, please contact us before making your booking.

Travel Village

Website: www.travelvillage.co.in

Phone: +91 89181 71775

Email: travelvillage123@gmail.com